1. What is the FemmyCycle?
As the name implies, Femmy means for women only and Cycle means we've created a new way to help you stay fresh, clean and confident during your menstrual cycle. The FemmyCycle is a unique, soft, medical grade silicone receptacle that collects menstrual flow for up to 12 hours.

2. Is the FemmyCycle easy to use?

Yes! It’s very easy to use with minimal instruction.
How can I make insertion easier?
Tuck one side in, and wrap the other side around to create the tulip (Origami) fold: see insertion-1 image
This should make rim smaller and insertion much easier than the C fold: see insertion-2 image
You may also use water to lubricate the rim.

3. How can I prevent or minimize leakage?
1.    Empty the bladder, and if possible the rectum. This will provide room for the FemmyCycle and thus would feel more comfortable.

2.    Close the rim of the FemmyCycle firmly and fold it into a tight U shape, or use the punch down, or the 7 fold.

3.    Lubricate the rim with water-soluble lubricant.

4.    Insert the FemmyCycle into the vagina very, very slowly with the opening of the U, or the punch down, or the 7 fold facing the back (the rectum).

5.    You may also insert your finger between the back wall of the vagina and the opening of the U, punch down, or the 7 fold to allow some air to open the FemmyCycle more.

4. Is the FemmyCycle easy to clean?

Yes. Just empty the contents into the toilet and clean the FemmyCycle with liquid soap and warm water, then rinse thoroughly.
You should sterilize the FemmyCycle twice a month, before and after your period. Soak the FemmyCycle in 10% white vinegar and 90% water for 5 minutes, then rinse thoroughly.

5. Did women who used the FemmyCycle overnight experience any leakage?

Unlike tampons, the FemmyCycle is safe and effective for overnight use—so it protects your undergarments, pajamas and sheets while you sleep! So far, none of the women who used the FemmyCycle during eight hours of sleep reported leakage.

6. Do blood clots obstruct the opening of the FemmyCycle lid?

No, the blood in its fluid state can get into the hole of the lid even if it is folded. Soft blood clots get squeezed into the opening of the lid by the effect of vacuum inside the cup. Cleaning is very easy even with big clots.

7. How is the FemmyCycle different from other menstrual cups?

The FemmyCycle is radically different from ALL other menstrual cups available due to a unique lid that keeps the menstrual flow from spilling outside the vagina. And unlike all other menstrual cups, once it’s inserted into the vagina, it unfolds automatically. With no holes at the rim and no need for any further manual adjustment—the FemmyCycle’s intuitive design does it for you. Please see FemmyCycle Photos.

8. What is the size and holding capacity of the FemmyCycle?

Measuring about 2″ x 1.5″ (5 cm x 4 cm), the FemmyCycle holds .5 oz – 1 oz. (15 cc-30 cc) of menstrual fluid. Given that the average menstrual flow during an entire period is about 1-1.5 oz (30-45 ml), the FemmyCycle can effectively collect the menstrual flow of most women for up to 12 hours. Finally, the FemmyCycle is specially designed to conform to each woman’s body, so one size fits almost all ages.

9. Will I feel the FemmyCycle while using it?

No. When inserted properly, the FemmyCycle is as comfortable and discreet as a tampon.

10. Can I use the FemmyCycle if I am also using an IUD?

Yes. It’s safe and effective for use with an IUD.

11. If I have a low cervix can I use the FemmyCycle?

If the distance between the vaginal opening and your cervix is less than 2 inches, then it will be difficult to use the "standard size" FemmyCycle. The FemmyCycle needs at least 2 inches below the cervix to collect your menstrual flow. How can you tell if you have a low cervix? Just measure the distance between the vaginal opening and the cervix. If it is less than 2 inches then you have a low cervix. 
Please Note: We are manufacturing a FemmyCycle for women with a low cervix — PLEASE ASK US ABOUT this special "low cervix" model... (due, circa August 2014)

12. Does the FemmyCycle fit below the cervix?

Yes. The FemmyCycle rests below the cervix and stays firmly in place during use, so there is NO risk of the cervix contacting the FemmyCycle.

13. How to Prevent and Release Suction of the FemmyCycle:

At the time of menstruation, it is only natural that the cervix becomes lower. It is a rare occurrence for the cervix to be latched on by suction from the FemmyCycle. The FemmyCycle should sit BELOW the cervix WITHOUT touching it.
To prevent suction to the cervix, we recommend you stop pushing once the removal ring has entered the vaginal opening. However, if suction does happen to occur, grip the bottom of the cup and squeeze it. The cup will release and break suction, easing removal and allowing you to gently pull it out.

14. Will I notice odor when I’m wearing the FemmyCycle?

No. You won’t notice odor and neither will anyone else.

15. Why does the FemmyCycle come in a twin pack?

The FemmyCycle is designed to collect your flow for up to 12 hours, so you can usually plan on changing it in the privacy of your own bathroom. But we all know how unpredictable periods can be! If you do need to change the FemmyCycle when you’re on the go, the second cup allows you to do so in a public restroom without leaving the stall. A clean, breathable washable bag is also included with your kit to help you use and store the FemmyCycle anytime, anywhere.

16. Why do I need to replace the FemmyCycle each year while other menstrual cups can last up to 10 years?

The package of the Femmycycle has two cups so it should last more than 2 years. The FemmyCycle cup is made from very soft, thin silicone to ensure comfort and ease of use. Its lid is even thinner, so wear and tear from opening and closing the lid limits product use to one to two years depending on the user. It’s also well established that some yeast and/or fungal organisms can grow on silicone devices and cause persistent yeast infections. Using a new FemmyCycle each year will minimize the possibility of fungal growth. And even with yearly replacement, the FemmyCycle is still more economical and environmentally friendly than pads or tampons.

17. Are the instructional diagrams and animation for inserting and removing the FemmyCycle realistic?

They are as realistic as possible given that the vagina is collapsed at rest. In addition, the shape and dimensions of the vagina differ from woman to woman and even in the same woman at different stages of her life. For these reasons, drawings used to simplify the instructions are not 100 percent realistic. Still, viewing the instructional diagrams and animation should give you all the information you need for easy insertion and removal.

18. Can I have intercourse while wearing the FemmyCycle?

Not penetrative intercourse, however you may enjoy cleaner non-penetrative intercourse when using the FemmyCycle.

19. Where can I purchase the FemmyCycle?

The FemmyCycle is distributed in CANADA by Medisafe Distribution Inc. — use the website Contact Page to send an inquiry, or call Medisafe directly: Toll Free in Canada at: 1-855-246-2442 , or call our BC head office at: (604)-232-2442.

20. Can I return the FemmyCycle product if I cannot learn how to use it?

The FemmyCycle is easy to use. If you can use tampon you should be able to use the FemmyCycle. This is an intimate device and thus our return policy prohibits returns.

21. How can I get the FemmyCycle to open more?
1.    Empty the bladder, and if possible the rectum. This will provide room for the FemmyCycle and thus would feel more comfortable.

2.    Close the rim of the FemmyCycle firmly and fold it into a tight U shape, or use the punch down, or the 7 fold.

3.    Lubricate the rim with water-soluble lubricant.

4.    Insert the FemmyCycle into the vagina very, very slowly with the opening of the U, or the punch down, or the 7 fold facing the back (the rectum).

5.    You may also insert your finger between the back wall of the vagina and the opening of the U, punch down, or the 7 fold to allow some air to open the FemmyCycle more.

End of FAQs - Please contact your representative or our head office for more information.